SERVICE Gasparini Industries

Gasparini Industries is structured to ensure customers of an efficient and professional assistance service thanks to the preparation and many years of experience of its technicians and of all the technical staff that represent it in the world.

The Gasparini service plan guarantees a high level of reliability through yearly inspection of the machines, "recalibration" to their original specifications and preventive maintenance: the most intelligent way to prevent an unexpected down time due to breakdown.

OUR SERVICES INCLUDE:

• Set Up and installation
• Assistance Service: through its own local sales and service network, Gasparini ensures customers of efficient and professional support. The service centre also has highly specialised technicians at its disposal who are able to provide support to the local service and help customers solve their problems.
• Rapid supply of authentic spare parts
• Telephone assistance service
• Remote service - Teleservice: Gasparini offers a service supplying immediate and safe specialised technical assistance by phone. Using an Internet connection, our technicians are able to diagnose the problems of the machines or software in remote mode, reducing machine down times. Advantages: immediate fault diagnosis, reduction of machine down times, reduction of the time spent on telephone assistance, easy to use, safe, inexpensive.
• Preventive maintenance contracts: scheduled Preventive Maintenance, this contemplates a complete check-up consisting of scheduled half-yearly periodic visits with the aim of checking the efficiency of the machine in order to ensure that its performance remains constant over time in terms of productivity, reliability and safety.
• Training courses
• Retrofitting and upgrade on used machines

Contact our Service
to discover all the advantages of our contracts!

Service: +39 0422 835 701-703-707

Spareparts: +39 0422 835 702-704